Privacy Policy

1. Information We Collect

Account Information

When you sign in with Discord, we receive your Discord user ID, username, email address, and avatar. This is used to create and manage your DLetter account.

Discord Server Data

For servers with DLetter activated, our bot collects messages from configured channels within a 24-hour window. This data is processed by AI to generate daily summaries and is stored in our database.

Payment Information

Payment processing is handled entirely by Stripe. We do not store credit card numbers or full payment details. We receive only transaction confirmations and subscription status from Stripe.

2. How We Use Your Information

• Account management: To authenticate you and manage your subscription.
• Content generation: Discord messages are sent to third-party AI providers to generate daily summaries.
• Service delivery: To display your daily letters and manage server configurations.
• Billing: To process subscription payments through Stripe.

3. Third-Party Services

We use the following third-party services that may process your data:

• Discord API: For authentication and message retrieval.
• AI providers (Groq/OpenAI): Discord messages are sent to AI models to generate summaries. These providers may process and temporarily store message content per their own privacy policies.
• Stripe: For payment processing.
• Railway: For database and bot hosting.
• Vercel: For web application hosting.
• Sentry: For error monitoring (no user content is sent, only technical error data).

4. Data Retention

Raw Discord messages used for summary generation are stored alongside the generated letter for reference. Daily letters are retained for as long as the server subscription is active. Account data is retained until you delete your account or request deletion.

5. AI Processing Disclosure

Discord messages from configured channels are sent to third-party AI language models for processing. By using DLetter (or having DLetter activated on a server you participate in), you acknowledge that messages posted in tracked channels may be processed by AI services outside of Discord.

Server owners are responsible for informing their community members that DLetter is active and that messages in configured channels will be processed by AI.

6. Data Security

We use industry-standard security measures including encrypted database connections, secure API communications (HTTPS), and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

You have the right to:

• Access the personal data we hold about you.
• Request deletion of your account and associated data.
• Cancel your subscription at any time.
• Opt out by removing the DLetter bot from your Discord server.

8. Children's Privacy

DLetter is not intended for use by individuals under 13 years of age. We do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this privacy policy from time to time. We will notify users of significant changes through the Service. Continued use after changes constitutes acceptance.

10. Contact

For privacy-related questions or data deletion requests, contact us at the email provided on our website.